TV Interview Q & A session draft footage ‘Outcomes over outputs’ “A couple of times today you’ve spoken about outputs being irrelevant and that the focus should be on outcomes…” Yes, absolutely, I mean it is one of the reasons I think...
TV Interview Q & A session draft footage ‘Referral Frenzy’ “The one area that I think everyone was in agreement with today was the impact your model has on generating referrals from existing customers. Why does this work so well for almost...
TV Interview Q & A session draft footage ‘Forget Price’ “I’ve heard you say ‘forget price’ at least 10 times today. Surely that’s key for any business’ success?” I think I say it for dramatic effect really but...
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